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In order to fix this issue, you will need to uninstall the 3rd party firewall in order to allow iTunes to connect normally. Unfortunately, disabling the real-time protection of your security suite will not fix the issue, since the same security rules will remain in place.
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The issue is well documented, and a lot of affected users have discovered that there are several overprotective suites that might prevent iTunes from establishing the connections required to update the application or sync files of the connected device. Method 2: Uninstall 3rd party firewall (if applicable)Īs Apple themselves acknowledge, iTunes connections are susceptible to being flagged by a lot of 3rd party firewalls due to a false positive. In case the problem is still occurring, move down to the next potential fix below.
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Next, from the list of results, click on iTunes, then scroll down and click on it’s associated Advanced options hyperlink.

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Once the download is complete, double-click on the installation executable and follow the on-screen prompts to complete the installation.Downloading the desktop version of iTunes After the next booting sequence is finished, visit this link ( here), scroll to the Looking for other versions section, and click on Windows to download the iTunes version compatible with your ecosystem.Once everything related is uninstalled, reboot your machine and wait for the next startup to complete.Next, uninstall everything that is published by Apple Inc. until every component related to Apple is completely removed.Click the Publisher column to order the app results After the operation is finished, click on Publisher at the top of the list to order the listings based on their publisher. Next, follow the on-screen prompts to complete the uninstallation process.Once you see it, right-click on it and choose Uninstall from the newly appeared context menu. Once you’re inside the Programs and Features screen, move down through the list of installed applications and locate iTunes.Type appwiz.cpl and Press Enter To Open Installed Programs Page Then, type ‘appwiz.cpl’ in the text box and hit Enter to access the Programs and Features menu. Press Windows key + R to open up a Run box.Reinstalling the desktop version of iTunes
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If you think this scenario is applicable, you should start by going to Help > Check for Updates and see if this scan manages to identify and install a new version. While iTunes has no problems updating automatically on macOS, there are a lot of user reports signaling that iTunes will stop updating by itself even if the auto-updating function is enabled.

In case you are encountering this issue on Windows, it’s likely that you see the error code 17 due to the fact that you’re using an outdated Itunes version. Method 1: Update iTunes to the latest version (Windows Only) In this case, the best course of action is to uninstall the firewall and look for a more lenient solution. However, as some affected users have confirmed, this problem can also be the result of an overprotective firewall solution that ends up blocking iTunes outgoing connections. I this doesn’t work, you should attempt to reinstall iTunes manually (desktop or UWP version). If this scenario is applicable, you can attempt to update iTunes manually. In most cases, this is facilitated by some type of corruption affecting the auto-update component. The number one cause that will end up causing this problem is an outdated iTunes version.
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This problem occurs if your PC or Mac is unable to communicate with Apple’s software update server. Some Windows users are reporting that they are seeing the E rror code 17 when attempting to restore their iPad or iPhone or when trying to update the iTunes application to the latest version.
